Return & Refund Policy

Thank you for shopping with 【请替换：店铺名称】. We want you to be completely satisfied with your purchase. If you are not happy with your order, please read our return and refund policy below.

Return Eligibility

Items must be returned within 30 calendar days from the date of delivery.
Products must be unused, unworn, and returned in their original condition.
Items should be returned in their original packaging whenever possible.
Certain items are not eligible for return, including but not limited to:
- Final sale items
- Gift cards
- Personalized or customized products

Return Process

To initiate a return, please contact our customer support team at 【请替换：客服邮箱】 with the following information:

Your order number
Reason for the return
Photos of the item if it is damaged or incorrect

Once your return request is reviewed and approved, we will provide you with detailed return instructions. Please allow 1-2 business days for us to process your request.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect. Shipping fees are calculated and displayed at checkout for all orders.

Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed back to your original payment method within 5-7 business days.

Please note that shipping fees are non-refundable unless the return is due to our error.

Damaged, Defective, or Incorrect Items

If you received an item that is damaged, defective, or incorrect, please notify us within 7 days of delivery by contacting 【请替换：客服邮箱】.

We may request photographs of the item and its packaging to expedite the resolution process.

Exchanges

We do not offer direct exchanges at this time. If you want a different item, please return the original item following the stated return process and place a new order.