Shipping Policy

Thank you for choosing 【请替换：店铺名称】. We are dedicated to delivering your order safely and efficiently. Please read the following shipping policy carefully to understand our order processing times, shipping durations, fees, and other important details.

Order Processing

Orders are processed within 1-2 business days after payment confirmation.
We do not process or ship orders on weekends or US public holidays.
Processing times may be extended during peak seasons or high order volumes.
Once your order ships, you will receive a confirmation email containing tracking details.

Shipping Times

Estimated delivery time within the United States is 5-10 business days from the date of shipment.
Please note shipping times are estimates and are not guaranteed.

Shipping Costs

Shipping fees are calculated based on your shipping destination and chosen shipping method and will be displayed at checkout.
We may offer occasional promotional discounts on shipping fees.

Tracking Your Order

Tracking information will be emailed to you after your order ships.
It may take up to 48 hours for tracking information to update after shipment.

Delayed or Lost Packages

We are not responsible for shipping delays or lost packages caused by:

Weather conditions
Carrier disruptions
Customs processing delays
Incorrect shipping information provided during checkout

If you suspect your package is lost or significantly delayed, please contact us at 【请替换：客服邮箱】 and we will assist you promptly.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information during checkout. We are not liable for orders shipped to incorrect or incomplete addresses entered by the customer.

Returns and Refunds

Return requests must be made within 30 calendar days of delivery.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds will be processed within 5-7 business days after we receive and inspect the returned item.